Accepting Applications
  • Atlanta, Georgia, On-site
  • Georgia Institute of Technology
  • Please contact Laura Puckett-Boler for salary information
  • Managing Budget: $1M
  • Reports to: Amy Bass Henry, Associate Vice Provost for International Academic Programs and Partnerships

Director of International Student and Scholar Services

Laura Puckett-BolerSenior Consultant

Contact Consultant

 

Responsibilities of the Position

Reporting to the associate vice provost for international academic programs and partnerships, the director of international student and scholar services leads the immigration, compliance, and support services for the undergraduate and graduate international student and J-1 Exchange Visitor populations at the Georgia Institute of Technology (Georgia Tech or GT). This position also supports the Georgia Tech community by understanding and responding to the specific needs of international students and by serving as a liaison with academic and administrative units.

The international student and scholar services (ISSS) team currently includes 15 professional full-time staff members, seasonal temporary staff, and student workers. The director is responsible for setting employee and group goals, deciding on organizational structure to meet the goals, assessing employee and group performance, providing feedback, and making pay recommendations.

Responsibilities of the position, as presented in the job description, include:

  • Lead the continuous development and assessment of ISSS operating procedures in light of professional best practices as well as federal, state, and Institute requirements, to ensure that the needs of students, faculty, staff, and the Institute are met in a professional, timely, and appropriate manner.
  • Supervise, develop, and mentor professional staff and oversee immigration compliance and advising services to F and J visaholders and support faculty, staff, and academic units in hosting international students and scholars.
  • Serve as the university’s lead expert on immigration regulations for students and scholars. This includes liaising with federal agencies, ensuring university compliance with all legal and reporting obligations, and serving as a trusted advisor to the associate vice provost of international initiatives (VPII), senior Institute leadership, academic units, and partner offices on issues impacting international students and scholars.
  • Lead the ISSS team in providing support that helps international students and scholars thrive academically, personally, and professionally—including initiating and supervising the implementation of social and cultural programming for students and scholars. Collaborate across campus—from academic units to student services—to ensure a holistic, well-supported international student and scholar experience and to elevate their voices and contributions.
  • Develop and manage the ISSS budget, aligning spending with strategic and operational priorities and supporting the team’s professional development.
  • Serve as the primary liaison with U.S. Citizenship and Immigration Services, the Department of State, and other state and federal government entities pertaining to F and J immigration matters.
  • Serve as a member of and/or lead standing and ad-hoc committees and groups at the Institute, for the University System of Georgia, and with professional organizations as is relevant and supportive of serving stakeholders, living the Institute’s values, and delivering on the Institute’s strategic plan.

Qualifications and Characteristics of the Successful Candidate

Requirements include a master’s degree and at least seven years of job-related experience or an equivalent combination of education and experience. A person in this position should have deep knowledge of F and J immigration regulations and be eligible to serve as the Primary Designated School Official (DSO) for the Department of Homeland Security’s F visa program and the Responsible Officer (RO) for the Department of State’s BridgeUSA Exchange Visitor Program.

 Desired knowledge, skills, and abilities of competitive candidates include:

  • Ability to develop policies and procedures to support non-immigrant students and scholars (support for visa-related matters and compliance, as well as community-building, adjustment, and student support programs);
  • Experience leading teams that advise on immigration regulations that apply to F and J visa holders using knowledge of national cultures, customer service skills, and intercultural communication skills;
  • Proficiency with standard office computer applications;
  • Proficiency with the Student and Exchange Visitor Information System (SEVIS);
  • Ability to work collaboratively as part of a leadership team;
  • Ability to lead a team, develop and mentor others, build collaborative relationships across campus with faculty and staff;
  • Advanced skills in decision-making, oral and written communication with multiple audiences; strategic thinking, flexibility, and problem-solving.

In addition to the qualifications stated above, key stakeholders identified the following capabilities and attributes of a successful candidate:

  • Advocate for students and the office
  • Emotional intelligence
  • Content expertise
  • Leadership
  • Diplomacy
  • Broad supervision experience
  • Collaborative team player
  • Exceptional communicator
  • Creative problem solver

History of the Position

Tina Rousselot de Saint Ceran served in this role from October 2018 through June 2025. The associate vice provost for international academic programs and partnerships has supervised this area during the interim, and the three associate directors have all undertaken additional duties during the interim.

 

Opportunities and Challenges of the Role

In transitioning to Georgia Tech, the director of international student and scholar services will encounter the following opportunities, priorities, and challenges, as shared by key campus stakeholders:

  • The director of ISSS is a vital part of the leadership team of the office of international education (OIE) and of Georgia Tech. The associate vice provost of international initiatives and the entire Georgia Tech community rely on the director to provide cogent and timely updates and analysis of matters related to F and J visaholders, and to lead the team that supports these visaholders and ensures compliance with federal regulations.
  • As the director transitions into the position, developing a strong sense of “team” among staff and building working relationships that emphasize a collaborative work environment will be essential. The successful director will need experience in training, managing, and motivating staff.
  • The new director will forge significant partnerships with peers in academic affairs, student affairs, and all areas that serve international students. They must be comfortable in a decentralized environment supporting students and working as a bridge and connector among the various offices that promote success for international students.
  • Exceptional communication strategies to students, faculty, and staff will be essential to success in this role. Compliance knowledge and training expertise will aid the director in educating the community about essential information and practices.

Measures of Success

The items listed below will define the director of international student and scholar services’ success throughout the first year of employment:

  • The director demonstrates exceptional advocacy. Students, administration, and faculty seek their knowledge and support for initiatives that positively affect student success.
  • The director is visible, has developed quality relationships with students, faculty, and staff, and has created a culture and practice of positive collaboration.
  • The ISSS staff team has been strengthened through the director’s support and advocacy. 
  • The director has established collaborative partnerships at Georgia Tech and globally to enhance academic goals, support personal transition, and foster successful engagement among international students.

Divisional Leadership

The Student Body

Total Enrollment: 56,620 (includes Atlanta main campus, Georgia Tech Europe, and online students)

Undergraduate: 19,702

Graduate: 36,918

Male: 68%

Female: 32%

African American/Black: 6.9%

Asian: 47.5%

Hispanic/Latino: 8.9%

White: 30.2%

Two or More Races: 3.9%

Unknown: 2.6%

International: 23.8%

Institutional Leadership

Georgia Tech Strategic Plan

Application

Review of applications will begin June 17, 2026, and continue until the position is filled. To apply for this position, please click on the Apply button, complete the brief application process, and upload your resume and position-specific cover letter. Applicants needing reasonable accommodation to participate in the application process should contact Spelman Johnson at 413-529-2895 or email info@spelmanjohnson.com.

Visit the Georgia Tech website at https://gatech.edu

Equal Employment Opportunity

 The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities. 

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia (“USG”) and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual’s race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions.  Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract. 

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